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T & C's

Due to the high cost of administration where a customer cancels an order once artwork has been produced and goods have been reserved, Personalise reserves the right to charge for:-

1. The re-stocking of garments at 15% (£10 minimum).

2.The right to charge a logo design fee (£10 minimum).  

3. The right to charge card/internet processing fees (£10 minimum).

Whilst Personalise will keep all charges to a minimum Personalise will not suffer losses due to a customer changing there decision to purchase specifically when a customer does not accept our logo's for approval as Personalise will amend logo's until a customer is satisfied with their artwork.  

Any orders that are being personlised or having logos added cannot be returned or exchanged once completed - personalisation/logos cannot be removed from garments so the goods cannot be put to any use once these have been added.

Please make sure you spell any names correctly if adding for personalisation to any items.

For any questions before placing an order please email - or call us on - 01376 521020