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FAQ's

School Uniform - Frequently Asked Questions!

Please read the below to see if this answer's your question(s) - please email us or call if you cannot find the answer to your question.

Q - When do we need to place our order for Back to School in September?
A - Orders need to be placed at least 3 weeks before Back to School to guarantee your order will be ready in time.

Q - I’m not sure on the sizes I need, can you advise me?
A - If you are unsure on sizes then we’d suggest that you come down to store and we can help you decide on the sizes you’ll need - you can measure at home/take a guess and order online but if you do need to change items then we ask you to email us before coming to store so that we can sort it for you - if you are ordering close to Back to School then we’d suggest coming down to store to make sure you are sorted in time for September.

Q - Can I come into the store with my child/children to try items on for size?
A - Yes of course, you can come down anytime Monday-Friday 9.30am-5pm and we can help size up with you.

Q - Do we need an appointment to come and try on items/place an order?
A - No, you can come down anytime Monday-Friday 9.30am-5pm.

Q - Are you open on Saturday?
A - We aren't, however we do sometimes open on Saturday’s closer to Back to School so check our social media pages as we will pop any opening time changes on both Facebook and Instagram.

Q - Do you add school logos to our own items?
A - Yes - if we have the schools logo on file and have permission to add it to your own items then we can do this at a cost of £3.99 per item.
The school's that we currently offer this service for are - Templars Academy, Hatfield Peverel Infants, St Andrews Hatfield Peverel, Chipping Hill Primary, Powers Hall Academy, Silver End Academy, Kelvedon St Mary's, Cressing Primary, Holy Family, Rivenhall Primary.

Q - Do you sell school trousers, skirts, shirts/blouses etc?
A - Yes we do - you can always come into store if you are struggling to find items elsewhere and we’ll be happy to help.

Q - Do you offer an alterations service?
A - We don’t unfortunately - you would need to look for a local dry cleaner/seamstress.